PROBLEM SOLVING IS ROOTED IN OUR DNA.

You can make better decisions. We help.

We’re problem solvers with operations in the real world, your world, where technical complexity, remoteness, dispersed teams, high risk, and critical infrastructure feature.

We believe in enabling asset owners and operators in these demanding sectors, to enhance business performance through informed decision-making.

With the identification, integration, and interrogation of collected data, we provide comprehensive digital asset management solutions that unlock new ways to be more efficient, productive and to reduce costs.

The work we do is built on the world you move in

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Human centric digital transformation. Every step of the way.

Digital transformation takes more than just smart technology. We believe in unleashing the power of human creativity and critical thinking to re-imagine what’s possible. With experienced industry professionals in partnership with client teams, we rigorously challenge norms, beliefs and behaviours to identify an optimal solution.

From AI to IoT, cloud technologies to embedded systems, we take human insight and navigate the complex, to unlock new ways to be more efficient, productive and to reduce costs.

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Design Thinking

Generating ground-breaking solutions to complex problems, in disruptive & innovative ways.

Digital twin

R2S powerful digital twin capability for teams managing assets and project lifecycles.

Hazard mitigation

Prolec hazard mitigation and productivity technologies for construction equipment.

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Insite delivers powerful construction intelligence delivering a new perspective of site or multi-site operations.

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A comprehensive structural health monitoring solution.

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Mimic intelligent vessel condition monitoring solutions and services.

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Design Thinking

Generating ground-breaking solutions to complex problems, in disruptive & innovative ways.

Digital twin

R2S powerful digital twin capability for teams managing assets and project lifecycles.

Hazard mitigation

Prolec hazard mitigation and productivity technologies for construction equipment.

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OWMS provide real-time operational insight for offshore assets.

Operational risk planning

Mermaid powerfully simulates the impact of weather and tidal forces on any marine operation to plan better and optimise deployment risk.

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Design Thinking

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R2S powerful digital twin capability for teams managing assets and project lifecycles.

Solutions.

Data Science

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Digital twin

R2S powerful digital twin capability for teams managing assets and project lifecycles.

Hazard mitigation

Prolec hazard mitigation and productivity technologies for construction equipment.

Smart Asset Management Systems

A comprehensive structural health monitoring solution.

Solutions.

Data Science

Believe there’s more to your data…? We do.

Design Thinking

Generating ground-breaking solutions to complex problems, in disruptive & innovative ways.

Digital twin

R2S powerful digital twin capability for teams managing assets and project lifecycles.

Marine Management Systems

OWMS provide real-time operational insight for offshore assets.

Operational risk planning

Mermaid powerfully simulates the impact of weather and tidal forces on any marine operation to plan better and optimise deployment risk.

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R2S powerful digital twin capability for teams managing assets and project lifecycles.

Hazard mitigation

Prolec hazard mitigation and productivity technologies for construction equipment.

IoT

Insite delivers powerful construction intelligence delivering a new perspective of site or multi-site operations.

Smart Asset Management Systems

A comprehensive structural health monitoring solution.

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Condition Monitoring

Mimic intelligent vessel condition monitoring solutions and services.

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Design Thinking

Generating ground-breaking solutions to complex problems, in disruptive & innovative ways.

Digital twin

R2S powerful digital twin capability for teams managing assets and project lifecycles.

Hazard mitigation

Prolec hazard mitigation and productivity technologies for construction equipment.

Marine Management Systems

OWMS provide real-time operational insight for offshore assets.

Operational risk planning

Mermaid powerfully simulates the impact of weather and tidal forces on any marine operation to plan better and optimise deployment risk.

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A comprehensive structural health monitoring solution.

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R2S powerful digital twin capability for teams managing assets and project lifecycles.

Marine Management Systems

OWMS provide real-time operational insight for offshore assets.

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Mermaid powerfully simulates the impact of weather and tidal forces on any marine operation to plan better and optimise deployment risk.

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Unleashing the Kraken. A high voltage collaboration with IBM
Unleashing the Kraken. A high voltage collaboration with IBM

Unleashing the Kraken. A high voltage collaboration with IBM

PROBLEM:

How should we progress a few R&D ideas developed with clients and internal James Fisher domain experts? With their history in successful collaboration in industrial markets such as Oil & Gas, Offshore Wind, and Marine, IBM was chosen as a preferred development partner. As we began our initial collaboration, we were introduced to their Cloud Garage capability, which is designed to help businesses explore possibilities for using Big data, Artificial Intelligence (AI), and Machine Learning (ML) in a scalable environment to try to move them from proof of concept (PoC) to minimal viable product (MVP).

Watch the video https://ibm.co/3dOy3VO

SOLUTION:

The first stage was undertaking a large Design Thinking workshop with all of our key technology experts from across our group. As the result of that workshop, our Offshore Wind High Voltage business stood out as having the strongest value proposition in terms of being able to articulate what the high-voltage offshore wind industry’s needs and pain points were. Thus, Kraken was born (our project name, chosen because of the Kraken-like nature of windfarm cables seen from above) came into being as a means of applying data science techniques to problems encountered in high-voltage monitoring and predictive maintenance for offshore wind.

It has been envisioned as a system that combines not only the condition monitoring aspects of the SCADA and sensor feeds from the wind farm, but also includes a 4D component that looks at monitoring over time to determine the rate of development of anomalies within the high voltage (HV) systems and help plan interventions. By adding in weather windows from Mermaid (another cutting edge product we have in our portfolio) and manifest building and routing optimization from OWMS (our marine management system), Kraken was to allow for cradle-to-grave planning and execution of offshore operations in a way that used data science to drive efficiencies into the O&M cycle. Combined with R2S (our award-winning digital twin system), it can also provide the visual asset management and level of data continuity and evergreening maturity throughout the entire lifecycle of the asset, provided the data and documentation are available.

Unleashing the Kraken. A high voltage collaboration with IBM

RESULTS:

The collaboration with IBM, that began with the design thinking workshop, culminated in 12 weeks spent in London with IBM’s Data Elite team, during which Kraken was worked on for prototyping and proof-of-concept, and concluded with the making of the video and presentation at the IET conference hosted by EDS in London in November of 2019, where the Kraken concept was presented to an audience of offshore wind industry clients and participants. The interest in the tool expressed at that event as well as in internal workshop formats with industry representatives from SSE, EDF, Vattenfall, TenneT, and others cemented interest in the idea.

The next stage of our collaboration with IBM is engagement with all of the major offshore wind developers to further build on the initial concept of Kraken – and to prove out the value propositions and return on investment models.

We envision a future where our suite of leading edge, modular applications (Operational Modelling - Digital Twin – Marine Management – Structural Foundation Monitoring, and HV Cable monitoring) constitute the methodology of choice to drive efficiency and profitability into the Offshore Wind market as it grows and further matures over the coming 10 years.

Design Thinking with an Independent O&G major
Design Thinking with an Independent O&G major

Maximising value from digital capabilities

PROBLEM:

An international Oil & Gas independent had multiple digital initiatives and systems and was looking for ways to define a more objective strategy to harness maximum value of its digital capabilities and improve decision-making.

The organisation had various ideas from multiple stakeholders and needed an objective approach to understand better its current pain points, identify improvement opportunities, and define a clear plan to implement its digital initiatives.

SOLUTION:

JF AIS used a user-centric methodology to work through different business issues and delivered two one-day Design Thinking workshops focusing on separate areas where digital solutions were thought to add value

This approach mapped out all ‘pain points’ lying within customers’ workflows and by identifying these JF AIS was able to advise on a customized digital roadmap & implementation plan.

RESULTS:

Clear planning: ensure greatest value from digital capabilities by developing a tailored map of how ‘different digital solutions’ can support company’s efforts

Collaboration and decision-making: client unlocked full potential of digital solutions (including R2S) with clear benefits on further collaboration between internal teams and collaboration with various external service providers.

Introducing James Fisher Asset Information Services
Introducing James Fisher Asset Information Services

We’ve been there. We have the t-shirt.

PROBLEM:

Where it starts
One year ago today we started the process of building a digital centre of excellence in the James Fisher family. The goals of this task were simple and straightforward – first to find a home for all of our existing digital technology where our professionals could benefit from collaboration and professional support; and second, to build a new team to drive innovation and to design and deploy new value-adding technologies to our industrial clients. We have succeeded in putting all the pieces together and have created a new business called James Fisher Asset Information Services (JF AIS). We’re very happy to be opening this business to the public with our new website.

Sector specialisms
Experts in our many operating companies work hand in hand with our JF AIS digital team to design products and services that deliver real value and, equally importantly, can actually be deployed in the field. We know how hard it is to adapt to change on industrial projects. We know how difficult it is to undertake a saturation diving campaign, or to manage the high voltage infrastructure of multiple windfarms, or to keep offshore oil and gas assets functioning smoothly with limited staff. We know because we have been there and done it. Our JF AIS staff are trained and certified to travel to, and work on, assets in all of our industrial markets. Our digital team have deployed to offshore wind farms in the UK, Europe and Taiwan; to oil and gas assets in Angola, Indonesia, Canada, Mexico, Dubai, and elsewhere; to large civil infrastructure projects in Europe, Asia, and SE Asia; to marine projects in the UK, France, West Africa, Saudi Arabia and elsewhere. We’ve been there. We have the t-shirt.

Design Thinking & Data Science
Design Thinking is a client-centred methodology which allows us to fully understand our clients’ pain points and issues of major concern prior to deploying an existing solution or designing a new one. When we are deploying existing solutions, we run pre-deployment workshops with clients to determine the most effective way to add value to their business model to ensure we can prove the ROI. Often, we follow this effort with support from our Data Scientist team to analyse the objective truth – the data – of our clients’ operations. From these two activities we can build the baseline model of our client operations – and then set about rigorously and methodically to improve how they do business. We want them to spend less on their operations and earn more.

SOLUTION:

Domain expertise
JF AIS has been designed to provide very unique, high-value digital offerings to our industrial clients around the world. We’ve done this by leveraging the expertise inside our own group and by partnering with the best partners available on the market. The Fisher family is full of extraordinary technical domain knowledge and experience garnered from operations in niche, high-value sectors in the marine, O&G, construction, nuclear, defence, and renewable energy markets.

Creating value
What this experience means is that we at JF AIS know how to build and manage digital solutions which materially impact the bottom line of our clients. We understand value and how to measure it. Equally, when we engage with clients we are looking to integrate our solution with our clients business model – to both improve and streamline their operations. If we cannot measure the positive impact we will have on their business model – then we are not the right partner for them. For this reason, we have integrated both Design Thinking and Data Science as two core disciplines into our business.

Introducing James Fisher Asset Information Services

RESULTS:

How we think
In our activities with clients over the past year, we have explained our own business model by referring to our ‘i4’ model – a theoretical model we use to keep us all on the same page. From a high level, our i4 business model covers with four main areas:

1) identifying client pain points and the associated data which proves out that pain;
2) integrating that data into structured formats and system to allow us to better understand it;
3) interrogating the data to begin to convert it from valuable, but ultimately unused, data into information;
4) informing the client with actionable information about their assets.
Everything we do in our business follows this model – and everyone across our business is familiar with it and knows how it works. The point of this model for us – as a digital team – is to constantly remind ourselves that our clients really are looking for item #4 – information. They want actionable information on which to make business decisions. This is the value-add from us to them. Of course our clients also like transparency on the other 3 areas – identify, integrate, and interrogate – because these represent the ‘how’ of our business.

bp
bp

SAVING SPACE.

PROBLEM:

We needed something that would help us save precious bed space onboard our offshore platforms. Non-critical operations staff were an issue. Surveyors, trainees, planners all had to wait their turn but took up valuable space on helicopters and onboard that would be better spent with operations and maintenance staff. So something that would help teams plan more effectively onshore so that they knew exactly what needed to be done, what tools and equipment would be needed and how we were going to do it would make the most sense. We initially looked at 3D laser scanning but that proved too expensive.

SOLUTION:

R2S came to us from the forensic world and immediately caught our eye as something that would give us the perspective we needed to plan our activities. We could navigate through corridors, measure our way through tight spaces where we would move equipment, observe the condition of pipes and valves that might need replacing and position within the images all of the documentation and permits needed to complete the job. We have saved millions in journeys to platforms in the past few years alone. We have now captured all of our assets in the North Sea and Gulf of Mexico and are now going beyond to Indonesia, Azerbaijan and Angola. The R2S team have been superb at working within and around our teams seamlessly”

London Underground
London Underground

COLLISION DETECTION SYSTEM.

PROBLEM:

The bridges were prone to being hit by large vehicles, despite warnings designed to deter vehicles that were too tall from attempting to pass. London Underground were seeking a cost-effective solution that would enable them to monitor any strikes to their assets and record the offending vehicle(s).

SOLUTION:

JFTS offered a comprehensive solution encompassing a hardware and software package to identify where and when there had been a strike on the bridges, additionally capturing the collision data (such as accelerations) along with vehicle identification. Six accelerometers in total were set up on each of the bridges (four on sacrificial beams either side of the bridge, two on the structure itself). Additionally, two cameras were installed at optimal vantage points to record any offending vehicles in the event of a collision. When a strike is recorded, an automated response is triggered and a report is sent to the client enabling quick analysis and response to any potential fault in structural integrity.

RESULTS:

James Fisher Testing Services (JFTS), contracted by London Underground on behalf of Transport for London, installed a collision detection system, Bridgestrike, on two bridges in London; Loughton and Fairflop. After the success of a previous installation at Watford for London Underground, where 30 strikes were recorded over an 18-month period, JFTS were approached to install Bridgestrike at the two new locations.

Speaking of the previous installation, Transport of London said;

“ I have found the Bridgestrike system to be an effective and fantastic tool for immediately notifying me of a bridge strike. It has allowed me to act as soon as a strike takes place, meaning structural integrity can be assessed and any repair works undertaken without delay. Since its installation in 2016, the system recorded more than 30 bridge strikes, with the system allowing us to identify offending vehicles and pursue drivers for the cost of any damage.” There are over 2,000 collisions to bridges in the UK every year causing severe disruption, road closures and rail lines being shut down leading to significant costs, delays and congestion. As a result, Network Rail estimates that bridge strikes cost around £23m in repairs, compensation and delays annually. To find out more information on our Bridgestrike system

Cruise Line Operator
Cruise Line Operator

Avoiding turbocharger failures and saving over $3,000,000.

PROBLEM:

James Fisher Mimic was approached by a major cruise line operator and asked to help avoid early failure of turbochargers. The cruise line company declared that they had a population of around 150 large turbochargers.Of these just under 100 were of a particular make and design and due to reasons unknown an average of 4 of these failed (catastrophically) each year. The financial cost to the company was approximately $1,000,000 per year but this did not take into account the hidden costs of dissatisfied customers (passengers) or the very real risk of injury to crew and/or even an increased fire risk that could endanger the whole vessel.

SOLUTION:

After conducting a failure modes analysis (FMEA) James Fisher Mimic (JFM) designed and created a turbocharger monitoring unit (TCM). Data collection involved vibration signatures, gas inlet and outlet temperatures, scavenge air pressure and rotor speed. The units had to be automated and self-contained and accessible from remote (both on board and off the ship). They were to identify rotor deterioration and to indicate this immediately to the vessels control room watchkeepers. The unit was also required to indicate to nominated personnel ashore whenever a turbocharger alert was initiated. Furthermore, the units had to be self-monitoring, such that any failed sensor, inaccurate speed signal, or loss of hard drive had to be flagged to both on board and shore side users.

RESULTS:

JFM designed and developed the TCM units as per the requirement and following installation by the cruise crew they were commissioned by JFM. The units correctly identified the early onset of failure on 6 occasions during the first year in use.In the second and third years they identified a further 8 failures. No failures, other than two due to foreign object damage, went unreported and the success of the system resulted in a potential saving in excess of $3,000,000 to the cruise company even after deductions for the capital cost of purchasing the units. The 22 units, installed across the 100 turbochargers population continue to operate and continue to provide early warning of catastrophic failures. Figure below shows typical values recorded during turbocharger operation.

Police Service Northern Ireland.
Police Service Northern Ireland.

Police Service Northern Ireland.

PROBLEM:

R2S played a crucial role in the security preparations for the 2013 G8 conference of world leaders in Enniskillen. In the months prior to the 2-day summit, the Police Service of Northern Ireland used version 2 of the software to record areas in and around the Lough Eme Resort

SOLUTION:

This detailed a visual record of the venue’s interiors and exteriors and was used as a planning tool by those who had no access to the complex. Closer to the summit, it was then used to brief politicians and security personnel at he highest level.

RESULTS:

The completed project was also supplied on Windows tablets and laptops, providing security staff with quick and easy access to data from any location on or off site.

Meet the team.

Sean Huff Director
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Sean is the James Fisher Group Digital Director, working across all operating companies to support their innovation and digital development. Previously with Nathan Associates, US State Department.

Martin MacRae Head of Products
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Martin leads Digital Product Development across AIS to turn great ideas into great products. Previously worked in BP and Petrofac.

Ruth Christie Digital Twin Sales
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Ruth leads business development with strategic level client engagement, identifying key pain points and challenges. Previously with Petrofac.

Paul Mount Condition Monitoring
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Paul leads on Mimic condition monitoring. A marine sector specialist, previously with ShipNet and the SpecTec Group.

Nikhill Ninan Head of Data Science & Technology
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Nikhil leads on data science, using his team to support the group digitisation efforts. Previously with Arria.

Tayjo Vaduru DATA SCIENCE
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Tayjo uses her skills and experience to turn data into information for internal and external clients. Previously with Chevron data science team.Email me

Swarada Adavadkar DATA SCIENCE
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Swarada has a degree in artificial intelligence, helping to design complex predictive models to solve client challenges.

Sophie Haynes DATA SCIENCE
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Sophie has a natural language processing and machine learning background, using those skills to support oil and gas clients.

Bart Vroon Commercial
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Bart leads on the commercial elements for all digital products and services. Previously with Mojo Maritime and JF Marine Services.

Carly Robertson Design
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Carly leads the design function for the team, supporting clients with the Design Thinking methodology to build high quality, client-led applications.

David Bond MARKETING
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David leads the marketing function, specialising in high-level client engagement on new product launches. Previously with Terex and Geberit.

Anna Clarke ANALYSIS
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Anna provides in-depth market analysis, looking for inevitable industry trends and challenges that help us design high quality solutions. Previously with Lafarge and Geberit.

Jorge DeRosa Business Development
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Jorge pulls group business opportunities together from multiple group companies for large clients. Previously with Petrochina and Haliburton..

Bill Head of Innovation
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Bill leads on early stage innovation across James Fisher, bringing good ideas further along the development path. Previously with US intelligence, academia, and a former Fulbright scholar.

Believe there’s a different, better way, to make informed decisions? We do too, let’s discuss how.