PROBLEM:

• Having invested in R2S digital twin technology to help manage its North Sea assets, an oil major required further insights to improve the efficiency and productivity on the asset.
• During the course of a James Fisher Asset Information Services (AIS) Design Thinking workshop, a key problem identified was the lack of efficiency in resolving anomalies. This is partially due to the lack of visibility of the anomalies across the asset as a whole, therefore accumulating risk.
• The maintenance team had no easy way of visualising multiple jobs to be completed within the vicinity of one another, and where the high risk areas lie.

SOLUTION:

• Whilst the Canadian company had no means of collating and visualising the information, they did have silos of raw data stored across the business.
• AIS first deployed deep learning (DL) to extract the data, then consolidated it into R2S.
• Extracted data was used to build a spatio-temporal risk model for the prioritisation of anomalies. This model was delivered within R2S to give a visual representation of where the greatest risks lie on the asset.
• Risk accumulation across the asset was highlighted, allowing the company to focus its attention and activity accordingly.

PROBLEM:

• A global energy company with FPSO operations off the west coast of Africa producing over 350,000 barrels of oil per day, recognised inefficiencies in its data governance structures and processes that led to suboptimal decision making, increased operational costs, and untapped value.
• Data held in silos was creating inefficiencies in day-to-day work including time being wasted searching for information spread across systems.
• Multiple operational data repositories including ALIM, SAP and UPV provided detailed but unconnected access to valuable planning information.
• Data was often difficult to interpret, with documents including piping and instrumentation drawings (P&ID), general arrangement (GA), and isometric drawings providing critical engineering and operational information with no visual context.

SOLUTION:

• A recently deployed R2S digital twin provided the visual interface with asset imagery for data integration and management.
• James Fisher Asset Information Services (AIS) created an overarching data governance structure to link the disparate data silos, providing URL and API links between the systems and the digital twin.
• AIS applied data analysis and management techniques combined with machine learning and domain expertise, to extract and integrate data repositories.
• This identified real-world coordinates for P&ID, GA, and isometric drawings, providing the basis for information to be tagged within the assets’ digital twin.

PROBLEM:

• The offshore wind industry has been challenged with the target to power all UK homes by 2030, meaning offshore wind developers are looking for ways to expand their output of clean energy.
• Ahead of the curve, Vattenfall’s ultimate target is to become fossil free in one generation and is pro-actively searching for innovative digital solutions to achieve these targets.
• Vattenfall wanted to explore efficient and proven methods to digitalise their assets to reduce crew transfer vessel (CTV) costs, minimise downtime, improve service and troubleshooting time and improve safety.

SOLUTION:

• James Fisher Asset Information Services (AIS) trialled its R2S digital twin technology at Vattenfall’s European Offshore Wind Demonstration Centre (EOWDC) in Scotland.
• R2S linked directly with Vattenfall’s existing systems, software and data to support more informed decision making onshore, unlocking new ways to save money, time and optimise output.
• This demonstration was made possible by the Offshore Renewable Energy (ORE) Catapult and Vattenfall collaboration, which is helping to accelerate technology commercialisation by directing high-potential UK developers to trials at the EOWDC.

PROBLEM:

• An International Oil Company (IOC) was facing challenges in managing tag information stored in three different systems.
• Departments and assets were using multiple systems and data platforms, and lacked efficient mechanisms to share information and collaborate.
• The IOC wanted to integrate and visualise relevant data consistently and more efficiently.

SOLUTION:

• James Fisher Asset Information Services (AIS) partnered with the company to conduct a thorough assessment of data within its existing systems.
• To integrate the systems, the AIS data science team worked with the IOC’s data controllers and technical leads to combine domain and asset-specific knowledge with the latest data management techniques.
• The integrated data systems were linked to the R2S digital twin model of the asset, combining data systems as well as the real-world 3D view.

PROBLEM:

• A global leader in Ship-to-Ship (STS) transfers with 50 bases worldwide, undertaking hundreds of petroleum, chemical, and liquefied gas transfers every year, needed a single portal to ensure marine assurance teams within customer organisations can get the latest information on STS operations.
• To aid both operational and business development teams, the portal would become a central platform to house all STS-related information.
• Outdated customer service methodology with vessel enquiries called in by prospective customers, resulting in significant overheads, a barrier to scaling, and a mediocre customer experience.
• Poor information governance structures and processes resulting in data that was: duplicated, outdated, insecure, incomplete, inaccurate and inconsistent.
• Data access challenges with disconnected systems resulting in: delays, information loss, time wasted, and revenue generating opportunities missed.
• Wholly manual processes took personnel away from higher value tasks, and added in the risk of human error.

SOLUTION:

• James Fisher Asset Information Services (AIS) facilitated workshops to fully understand the business, the problem and key stakeholders.
• Recommendations delivered in a clear and unambiguous format for the global oil and gas company to determine their preferred development route.
• Developed and deployed a cloud-based solution for data management.
• Developed, deployed and maintain real-time internal and external dashboards.
• Agile methodology to achieve value on short timescales and small budgets.

PROBLEM:

• An international oil and gas independent adopted R2S but did not define an implementation strategy. To get the most value from its R2S digital twin, decision makers wanted to best explore their current internal processes.
• They asked James Fisher Asset Information Services (AIS) to facilitate Design Thinking workshops that would explore selected workflows to understand key stakeholders’ pain points.

SOLUTION:

• Design Thinking is a user-centered methodology aiming to work through any business issues.
• AIS delivered two one-day workshops focusing on separate areas where R2S was considered to be valuable within current processes.
• This approach mapped out all pain points lying within the customers’ workflows.
• By identifying the pain points, AIS was able to create a bespoke R2S implementation plan.
• Additionally, in-house experts provided their broad domain and technology expertise to recommend alternatives for challenges external to the digital twin solution.

PROBLEM:

• Multi-disciplinary and multi-stakeholder processes are challenging to maintain for any business.
• One of James Fisher Asset Information Services’ (AIS) operator customers had acknowledged that a key operations and maintenance (O&M) process was not being executed as effectively as it could be.
• Following on from the previously successful AIS Design Thinking workshops that unlocked R2S’ potential for the customer, the operator requested the facilitation of another workshop to address the issue with a wider team.

SOLUTION:

• Design Thinking is a user-centered methodology aiming to work through any business issues.
• AIS facilitated a one-day workshop, mapping out the entire O&M process with all the relevant stakeholders.
• This created a safe, open and collaborative space enabling stakeholders to share the challenges they were facing.
• Using this approach allowed the group to agree, commit to a vision statement and define clear objectives, ensuring better execution of O&M.

PROBLEM:

An international Oil & Gas independent had multiple digital initiatives and systems and was looking for ways to define a more objective strategy to harness maximum value of its digital capabilities and improve decision-making.

The organisation had various ideas from multiple stakeholders and needed an objective approach to understand better its current pain points, identify improvement opportunities, and define a clear plan to implement its digital initiatives.

SOLUTION:

JF AIS used a user-centric methodology to work through different business issues and delivered two one-day Design Thinking workshops focusing on separate areas where digital solutions were thought to add value

This approach mapped out all ‘pain points’ lying within customers’ workflows and by identifying these JF AIS was able to advise on a customized digital roadmap & implementation plan.

PROBLEM:

How should we progress a few R&D ideas developed with clients and internal James Fisher domain experts? With their history in successful collaboration in industrial markets such as Oil & Gas, Offshore Wind, and Marine, IBM was chosen as a preferred development partner. As we began our initial collaboration, we were introduced to their Cloud Garage capability, which is designed to help businesses explore possibilities for using Big data, Artificial Intelligence (AI), and Machine Learning (ML) in a scalable environment to try to move them from proof of concept (PoC) to minimal viable product (MVP).

Watch the video https://ibm.co/3dOy3VO

SOLUTION:

The first stage was undertaking a large Design Thinking workshop with all of our key technology experts from across our group. As the result of that workshop, our Offshore Wind High Voltage business stood out as having the strongest value proposition in terms of being able to articulate what the high-voltage offshore wind industry’s needs and pain points were. Thus, Kraken was born (our project name, chosen because of the Kraken-like nature of windfarm cables seen from above) came into being as a means of applying data science techniques to problems encountered in high-voltage monitoring and predictive maintenance for offshore wind.

It has been envisioned as a system that combines not only the condition monitoring aspects of the SCADA and sensor feeds from the wind farm, but also includes a 4D component that looks at monitoring over time to determine the rate of development of anomalies within the high voltage (HV) systems and help plan interventions. By adding in weather windows from Mermaid (another cutting edge product we have in our portfolio) and manifest building and routing optimization from OWMS (our marine management system), Kraken was to allow for cradle-to-grave planning and execution of offshore operations in a way that used data science to drive efficiencies into the O&M cycle. Combined with R2S (our award-winning digital twin system), it can also provide the visual asset management and level of data continuity and evergreening maturity throughout the entire lifecycle of the asset, provided the data and documentation are available.

PROBLEM:

Where it starts
One year ago today we started the process of building a digital centre of excellence in the James Fisher family. The goals of this task were simple and straightforward – first to find a home for all of our existing digital technology where our professionals could benefit from collaboration and professional support; and second, to build a new team to drive innovation and to design and deploy new value-adding technologies to our industrial clients. We have succeeded in putting all the pieces together and have created a new business called James Fisher Asset Information Services (JF AIS). We’re very happy to be opening this business to the public with our new website.

Sector specialisms
Experts in our many operating companies work hand in hand with our JF AIS digital team to design products and services that deliver real value and, equally importantly, can actually be deployed in the field. We know how hard it is to adapt to change on industrial projects. We know how difficult it is to undertake a saturation diving campaign, or to manage the high voltage infrastructure of multiple windfarms, or to keep offshore oil and gas assets functioning smoothly with limited staff. We know because we have been there and done it. Our JF AIS staff are trained and certified to travel to, and work on, assets in all of our industrial markets. Our digital team have deployed to offshore wind farms in the UK, Europe and Taiwan; to oil and gas assets in Angola, Indonesia, Canada, Mexico, Dubai, and elsewhere; to large civil infrastructure projects in Europe, Asia, and SE Asia; to marine projects in the UK, France, West Africa, Saudi Arabia and elsewhere. We’ve been there. We have the t-shirt.

Design Thinking & Data Science
Design Thinking is a client-centred methodology which allows us to fully understand our clients’ pain points and issues of major concern prior to deploying an existing solution or designing a new one. When we are deploying existing solutions, we run pre-deployment workshops with clients to determine the most effective way to add value to their business model to ensure we can prove the ROI. Often, we follow this effort with support from our Data Scientist team to analyse the objective truth – the data – of our clients’ operations. From these two activities we can build the baseline model of our client operations – and then set about rigorously and methodically to improve how they do business. We want them to spend less on their operations and earn more.

SOLUTION:

Domain expertise
JF AIS has been designed to provide very unique, high-value digital offerings to our industrial clients around the world. We’ve done this by leveraging the expertise inside our own group and by partnering with the best partners available on the market. The Fisher family is full of extraordinary technical domain knowledge and experience garnered from operations in niche, high-value sectors in the marine, O&G, construction, nuclear, defence, and renewable energy markets.

Creating value
What this experience means is that we at JF AIS know how to build and manage digital solutions which materially impact the bottom line of our clients. We understand value and how to measure it. Equally, when we engage with clients we are looking to integrate our solution with our clients business model – to both improve and streamline their operations. If we cannot measure the positive impact we will have on their business model – then we are not the right partner for them. For this reason, we have integrated both Design Thinking and Data Science as two core disciplines into our business.

PROBLEM:

We needed something that would help us save precious bed space onboard our offshore platforms. Non-critical operations staff were an issue. Surveyors, trainees, planners all had to wait their turn but took up valuable space on helicopters and onboard that would be better spent with operations and maintenance staff. So something that would help teams plan more effectively onshore so that they knew exactly what needed to be done, what tools and equipment would be needed and how we were going to do it would make the most sense. We initially looked at 3D laser scanning but that proved too expensive.

SOLUTION:

R2S came to us from the forensic world and immediately caught our eye as something that would give us the perspective we needed to plan our activities. We could navigate through corridors, measure our way through tight spaces where we would move equipment, observe the condition of pipes and valves that might need replacing and position within the images all of the documentation and permits needed to complete the job. We have saved millions in journeys to platforms in the past few years alone. We have now captured all of our assets in the North Sea and Gulf of Mexico and are now going beyond to Indonesia, Azerbaijan and Angola. The R2S team have been superb at working within and around our teams seamlessly”

PROBLEM:

The bridges were prone to being hit by large vehicles, despite warnings designed to deter vehicles that were too tall from attempting to pass. London Underground were seeking a cost-effective solution that would enable them to monitor any strikes to their assets and record the offending vehicle(s).

SOLUTION:

JFTS offered a comprehensive solution encompassing a hardware and software package to identify where and when there had been a strike on the bridges, additionally capturing the collision data (such as accelerations) along with vehicle identification. Six accelerometers in total were set up on each of the bridges (four on sacrificial beams either side of the bridge, two on the structure itself). Additionally, two cameras were installed at optimal vantage points to record any offending vehicles in the event of a collision. When a strike is recorded, an automated response is triggered and a report is sent to the client enabling quick analysis and response to any potential fault in structural integrity.

PROBLEM:

James Fisher Mimic was approached by a major cruise line operator and asked to help avoid early failure of turbochargers. The cruise line company declared that they had a population of around 150 large turbochargers.Of these just under 100 were of a particular make and design and due to reasons unknown an average of 4 of these failed (catastrophically) each year. The financial cost to the company was approximately $1,000,000 per year but this did not take into account the hidden costs of dissatisfied customers (passengers) or the very real risk of injury to crew and/or even an increased fire risk that could endanger the whole vessel.

SOLUTION:

After conducting a failure modes analysis (FMEA) James Fisher Mimic (JFM) designed and created a turbocharger monitoring unit (TCM). Data collection involved vibration signatures, gas inlet and outlet temperatures, scavenge air pressure and rotor speed. The units had to be automated and self-contained and accessible from remote (both on board and off the ship). They were to identify rotor deterioration and to indicate this immediately to the vessels control room watchkeepers. The unit was also required to indicate to nominated personnel ashore whenever a turbocharger alert was initiated. Furthermore, the units had to be self-monitoring, such that any failed sensor, inaccurate speed signal, or loss of hard drive had to be flagged to both on board and shore side users.

PROBLEM:

R2S played a crucial role in the security preparations for the 2013 G8 conference of world leaders in Enniskillen. In the months prior to the 2-day summit, the Police Service of Northern Ireland used version 2 of the software to record areas in and around the Lough Eme Resort

SOLUTION:

This detailed a visual record of the venue’s interiors and exteriors and was used as a planning tool by those who had no access to the complex. Closer to the summit, it was then used to brief politicians and security personnel at he highest level.